Shipping
DO YOU SHIP INTERNATIONALLY?
Yes, BAYTHE is pleased to offer worldwide shipping.
HOW MUCH IS SHIPPING?
We offer standard shipping for all Australian orders at a flat rate of $10 per order and free shipping for orders over $150 within Australia.
International orders are $20 flat rate standard shipping.
WHEN WILL MY ORDER ARRIVE?
For all orders we ship from our Bondi Beach office.
- Australian orders - approximate delivery time of 3-5 business days.
- International orders - approximate delivery time of 5-7 business days.
All orders processed during business hours Monday - Friday are dispatched within 48 hours.
Please note:
- There can be the occasional customs or courier delay, which may affect your delivery time. Unfortunately on these occasions Baythe Swim can not be held responsible for these unexpected delays.
- We do not deliver to PO BOX addresses, please ensure a street address is provided.
- If you are not home we suggest you leave a note on your door leaving signed permission for Australia Post to leave the package in your letterbox / front or back door entrance.
CAN I TRACK MY ORDER?
- You will receive an email on confirmation of your order including tracking number
- Another email with a tracking number will be sent to you once your order has been dispatched
To track your order, please enter your tracking number in the below DHL link:
https://auspost.com.au/mypost/track/#/search
Email returns@baytheswim.com if you find that your order is taking longer than expected.
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
You will be liable for all import duties, customs and taxes levied by your country your order is being shipped to. These will be due at the point of, or after delivery.
We are not liable for these charges, and they unfortunately can not be reimbursed or refunded by Baythe Swim.
For Australia, please check this info from AUS Customs.
If you are unsure of the charges and whether you will be affected, please contact your local customs office to find out more information.